Privacy Policy

Vandoriq · Privacy & Data

Privacy Policy

This Privacy Policy describes how personal information may be collected, used, disclosed, and protected when you visit our website, make a purchase, communicate with us, or otherwise use our services.

1. Information We Collect

Depending on how you interact with our services, we may collect:

  • Name and contact information.
  • Billing and shipping information.
  • Order and transaction information.
  • Customer service communications.
  • Device, browser, IP address, and website activity information.
  • Cookie and similar technology information.
  • Marketing and communication preferences.

2. How We Use Information

  • Process and fulfill orders.
  • Arrange shipping and delivery.
  • Process payments.
  • Provide order notifications and customer support.
  • Process returns, refunds, and eligible cancellations.
  • Operate and improve our website and services.
  • Detect and help prevent fraud or misuse.
  • Send marketing communications where permitted.
  • Meet applicable legal, regulatory, tax, and accounting obligations.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies for essential website functions, preferences, analytics, security, fraud prevention, and advertising where permitted.

4. Service Providers

Personal information may be shared with service providers where reasonably necessary to operate our business, including ecommerce platforms, payment processors, fulfillment and logistics providers, analytics services, customer support systems, marketing providers, and fraud-prevention services.

5. Payment Information

Payment transactions may be processed by third-party payment providers. Complete payment card information is generally processed directly by the relevant payment service provider rather than stored directly by our store.

6. Data Retention

Information may be retained for as long as reasonably necessary for order fulfillment, customer support, accounting, fraud prevention, dispute resolution, legal compliance, and other legitimate business purposes.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information. No internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Privacy Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, including rights relating to access, correction, deletion, portability, or information about certain processing activities.

Eligible privacy requests may be submitted through the support information provided on our Contact Us page. Identity verification may be required before certain requests can be completed.

9. Marketing Communications

Promotional emails may include an unsubscribe option. Customers who unsubscribe may still receive necessary transactional communications relating to orders, returns, security, or customer service.

10. Children's Privacy

Our services are intended for general adult consumers and are not designed to knowingly collect personal information from children where prohibited by applicable law.

11. International Processing

Because ecommerce services may involve providers in different countries, personal information may be processed outside your country of residence where permitted by applicable law.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, technology, practices, or legal requirements. Updated versions will be published with a revised date.

13. Privacy Questions

For privacy-related inquiries, please use the customer support information available on our Contact Us page.

Last updated: September 24, 2026